Help & Support (FAQ)
Welcome to THE LAVON Customer Care — created to keep your shopping experience smooth, simple, and designed to be CLEAR.
Shipping
Orders are prepared within 1–2 business days. Standard delivery takes 2–5 business days depending on your location. A confirmation email is sent once your order ships.
Returns & Exchanges
You may request a return within 14 days of receiving your order, provided the item is unused and in its original packaging. View full details in our Shipping & Return Policy.
Order Tracking
After your order ships, a tracking link will be emailed to you. If you can’t find it, please check your spam folder or contact our support team.
Payments
We accept secure payments via Visa, MasterCard, and PayPal. All payment data is encrypted for your protection.
Need More Help?
Our team is available 7 days a week. Contact us anytime via the Contact Us support@thelavon.com
Designed to be CLEAR — THE LAVON